Stop Fielding 100s of Duplicate Support Tickets During Outages
When an unexpected cloud outage or database degradation strikes, your support inbox gets flooded with the exact same message: "Is the app down for everyone or just me?"
Answering individual support tickets burns engineering time and increases customer anxiety. A public status page deflects over 80% of duplicate tickets by giving your customers an authoritative, single source of truth.
Pingzo allows you to launch fast, branded status pages connected directly to your custom domain in under 3 minutes.
1. Why Proactive Status Communication Retains Customers
- Deflect Duplicate Tickets: When users notice a hiccup, they check your status page first. A clear notice stating "We are investigating database latency in US-East" prevents frantic support requests.
- Demonstrate Professional Reliability: Enterprise buyers and B2B customers demand transparent uptime history. A clean 99.9% uptime track record closes enterprise deals faster.
- Zero Downtime for Your Status Page: Because Pingzo status pages run on our globally distributed edge infrastructure, your status page stays online even when your primary host or VPS is completely down.
2. Key Features Included
- Custom Domains with Auto-SSL: Map your page to
status.yourbrand.comwith free, automated SSL certificates. - Component-Level Health: Show separate status bars for your Core API, Web App, Database, and Payment Systems.
- Incident Templates: Use pre-written incident post templates (Investigating, Identified, Monitoring, Resolved) to post updates in seconds.
- Subscriber Updates: Allow your customers to subscribe via email or RSS to get automated recovery notifications.
3. Plan & Pricing
- Free Plan: Free public status page with standard subdomain and up to 5 monitors.
- Starter ($5/mo / ₹399/mo): Custom subdomain, white-labeled branding, and automated component sync.
- Pro ($12/mo / ₹999/mo): Private password-protected status pages, unlimited history logs, and instant WhatsApp alerts.
🚀 Deploy Your Free Status Page Now →
🛠️ View Status Page Examples