Alert Channels Setup
Pingzo sends downtime notifications to your team in under 15 seconds. Connect your preferred chat platforms, webhooks, or phone number.
WhatsApp Alerts (Starter, Pro, Agency)
Pingzo hooks directly into the official WhatsApp Business API. To set it up:
- Navigate to the Alert Channels tab in your dashboard.
- Click Add Alert Channel and select **WhatsApp**.
- Enter your number including the country code (e.g.,
+919876543210). Do not include spaces or brackets. - Click Send Verification Code. You will receive an OTP code from the official Pingzo account on WhatsApp.
- Enter the verification code in your dashboard and click Verify to active the channel.
Telegram Alerts
Send alerts to your personal Telegram chat or channel:
- Select Telegram in the Add Alert Channel dialogue.
- Click the link to open the official bot: @PingzoUptimeBot.
- Click **Start** (or type
/start) inside the bot conversation. - Copy the Chat ID token returned by the bot, paste it into the Pingzo dashboard, and save.
Slack, Discord & Teams Webhooks
Configure chat integrations by saving webhook endpoints:
Slack Channels
Create an Incoming Webhook connector in Slack. Select the workspace channel, copy the URL (beginning with https://hooks.slack.com/), and save it under Slack alert channels in your Pingzo panel.
Discord Servers
Open Discord Server Settings → Integrations → Webhooks. Click "Create Webhook", select the target text channel, and copy the Webhook URL. Add it to Pingzo under Discord alert channels.
Custom HTTP POST Webhooks (Pro, Agency)
Pingzo sends a structured JSON payload to custom HTTP POST endpoints whenever a monitor goes down or recovers.
{
"event": "monitor.down",
"timestamp": "2026-06-21T03:33:48Z",
"monitor": {
"id": "cuid123456",
"name": "Production Database",
"url": "https://db.mywebsite.com"
},
"incident": {
"id": "inc_987654",
"error": "Connection Timeout (10000ms)"
}
}